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What do we do?

We provide expert, independent care and benefits advice and support services to help you consider your housing and care options and how to pay for them.

Care journeys

Everyone has a different care journey and because of this our advice and planning services are personalised for you and your family.

Finding good care

Moving into a Care Home

Worried about leaving someone alone?

Losing a loved one

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Finding good care

Daniel had been told by the Hospital that his Wife would need to move into a Care Home.

“I was devastated and had no idea what to do but when the Nurse said to speak to you and you would help me not only find somewhere but understand how it was going to be paid for, it was a blessed relief.” - Daniel

Moving into a Care Home

Sarah was worried about her Mum and wanted help finding the right care at home.

“We hadn’t had to do this before and Mum was adamant she didn’t need any help because we were there” “Once she had met you, she seemed happier that we weren’t going to take over or put her in a home and she was more open to the idea.” - Sarah

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Worried about leaving someone alone?

Sebastian was working full time and worried about leaving his father alone at home because he had fallen.

“I didn’t know what on earth to do, terrified Dad would fall while I was out but needing to work was so hard, I felt guilty leaving him but didn’t have a choice” “I didn’t think of myself as a Carer. Thank you for your advice it has made such a difference to both of us!” - Sebastian

Losing a loved one

When Stella’s dear friend died she admitted that she was lonely.

“Sadness doesn’t really explain it. I was lost, we had been friends for so long. I wasn’t sure what life had in store for me, if anything and I hated being old but wasn’t ready to give up.” - Stella

We were able to help Stella become more involved in her community and she now runs the Hospital café and a volunteer group for bereaved ladies of a certain age!
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It may be that you don’t have time to organise care for a loved one or are struggling with the jargon,  not sure who should pay  or how it will be paid for.  Making sure that care and support is appropriate and affordable from the beginning can provide peace of mind and avoid disruption later on.

Personalised advice can save time and money. These are some of the examples of when we may be able to help:

  • Looking for care for a loved one? Whether this is for someone who is due to be discharged from hospital or living at home and just needs a little support our advice and support can help families find care for a loved one.
  • Worried about how a loved one would manage if you are taken ill or have to go into hospital? You aren’t alone and this is the best time to plan ahead and use help to stay as independent as possible.
  • Thinking about moving into a care home? There are so many things to consider, not least whether the time is right and where? Can you afford it? For how long? Can anyone help? Care funding advice is vital for continuity of care and making appropriate, affordable choices.
  • Caring for a loved one and need some help. Need a break or feel that things are getting on top of you but not sure whether you trust anyone else to look after your loved one or if they will allow for that. Please don’t leave seeking advice  until you are exhausted.
  • Not sure whether you have chosen the right home or if you can afford your preference long term.
  • Not sure whether you should be paying for care? Too often people pay for their care when they shouldn’t be because of a misunderstanding of the rules or relying on advice from someone who is not a specialist in care.
  • Confused by the jargon, for example; are you a ‘self-funder’, should you be paying for your care?
  • Making Plans. Not wanting or needing care just now but would like to know what services there are available to help you stay at home and independent for as long as possible.
  • Following the loss of a love one. It can come as a shock to family following a bereavement just how much the person who has passed was doing for their partner or spouse and it is clear that some help needs to be put into place. Not easy if there is a lack of acceptance or willingness to pay…

Find out how we can help you

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