Helping you through the care maze

Advice and Support to help you navigate your way through the care system, understand your care options and the ways to pay

Often it is with little time and no previous experience of the care and benefit system that you are looking for care and support for a loved one. We understand that it can be daunting, time consuming and confusing and are here to help guide you through your care journey.

Whether you are looking for some help at home or thinking about a move into a care or nursing home our advice and support can help you choose and arrange the right care, make sure that you get the right assessments and services, understand the options and ways to pay for care and claim your benefit entitlement

Choosing care

Care and Capacity

Paying
for Care

What others say

“My Father had been admitted into Hospital many times over the last few years but until I spoke with my 'Care Navigator' no one had mentioned that he may have been discharged under the Mental Health Act. They did a Care Funding check and established that his care should have been paid for by the NHS and Local Authority for the last 5 years, saving us nearly £200’000”! I am so grateful."

" I had paid for my Wife’s care, and had no idea the NHS could pay and when it came through I was amazed. All £795 per week was paid, from 7 months ago. I couldn’t believe it. Just to say thank you so very much for all you have done. It is a weight of my mind!"

“I didn't know my Sister could get a benefit for being disabled. She had some savings and I presumed we would have to pay for everything we needed. It has made such a difference to her, she uses it to pay for a cleaner and a gardener, which means I can get the shopping and go out.”

“When my Mother fell and went into Hospital I wasn’t sure she would come out. This service helped me to find and arrange care for her to go home with, I wouldn’t have known where to start”.

“They knew all of the care providers in my area and I didn’t have the worry or stress of ringing round and not knowing what to ask” Dad is home with a live-in carer and we spend our time together instead of me running around and getting nowhere fast. Thank you”.

“Wow! From beginning to end they helped me to understand what was happening, get the right assessments, find a care home and claim benefits that I didn’t know existed. I can’t thank you enough."

Arranging care for a loved one without any time or previous experience of care and benefit system can be overwhelming.

Our ‘Care Navigator Report’ will help you find good care, save time and money by explaining:

– Care and Housing options
– NHS Continuing Healthcare eligibility
– Local Authority charging (including the proposed lifetime cap)
– Welfare Benefits entitlement
– Paying for your own care