Changing Care Needs
Changing Care Needs

Changing Care Needs

“When my Mother fell and went into Hospital I wasn’t sure she would come out. Your advice helped me to find and arrange a new home, I wouldn’t have known where to start”. NM – Whitchurch
Mary had been living in a Residential care home for 3 years and she loved it! Sadly, she was admitted into Hospital with respiratory problems and her health deteriorated. When she was ready to be discharged, her care needs had increased and it was no longer possible for her to return home. The Residential Home was devastated to say that they wouldn’t be able to manage her needs and her Son was told to “look for a Nursing Home” but wasn’t sure where to start.

A Few Questions - Changing Care Needs

There were a few ‘funding’ questions around Mary’s Hospital discharge and although initially she was classed as a ‘self-funder’ this was likely to change and added a layer of complexity around a new provider accepting her. It wasn’t clear who had done what and the family needed guidance and clarity.
We were so pleased to be able to advise this family and help with the outcome as it was a difficult time for them. Thanks to the home for making the transition as smooth as possible. Mary now receives her benefit entitlement, is in a home for life and has settled in well!
Thank you for reading this weeks blog, Changing Care Needs.

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Care Navigators

(September 2022)

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What People Say ...

Saved us nearly £200k
Saved us nearly £200k
SC, Leighton Buzzard
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“My Father had been admitted into Hospital many times over the last few years but until I spoke with Care Navigators no one had mentioned that he may have been discharged under the Mental Health Act. A Care Funding check and established that his care should have been paid for by the NHS and Local Authority for the last 5 years, saving us nearly £200’000”! I am so grateful."
It is a weight off my mind
It is a weight off my mind
JN, Buckingham
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"Before speaking to Care Navigators I had paid for my Wife’s care, I had no idea the NHS could pay and when it came through I was amazed. All £795 per week was paid, from 7 months ago. I couldn’t believe it. Just to say thank you so very much for all you have done. It is a weight of my mind!"
I didn't know my sister could get funding
I didn't know my sister could get funding
FH, Brackley
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“Until speaking with Care NavigatorsI had no idea my Sister could get a benefit for being disabled. She had some savings and I presumed we would have to pay for everything we needed. It has made such a difference to her, she uses it to pay for a cleaner and a gardener, which means I can get the shopping and go out.”
Finding Good Care
Finding Good Care
NM, Whitchurch
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“When my Mother fell and went into Hospital I wasn’t sure she would come out. Care Navigators helped me to find and arrange care for her to go home with, I wouldn’t have known where to start”.
I didn’t have the worry or stress
I didn’t have the worry or stress
SD, High Wycombe
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“Care Navigators knew all of the care providers in my area and I didn’t have the worry or stress of ringing round and not knowing what to ask” Dad is home with a live-in carer and we spend our time together instead of me running around and getting nowhere fast. Thank you”.
Can't thank you enough
Can't thank you enough
LK, Towcester
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“Wow! From beginning to end Care Navigatos helped me to understand what was happening, get the right assessments, find a care home and claim benefits that I didn’t know existed. I can’t thank you enough."
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